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Mentoring Subscription
Terms and Conditions

Overview

This subscription is designed for small business owners, solopreneurs, founders, and start-ups who want practical advice, guidance, and a trusted sounding board, without the commitment of a fully engaged advisory arrangement.

Each subscription provides:

  • 1:1 advisory and sounding board sessions

  • Business management support tools

  • Independent decision-making support

  • Access to downloadable templates

  • Exclusive tips and articles by email

  • Subscriber discounts on packaged set-price offerings

Subscription Plans

There are three subscription tiers. All plans cover a 3-month term, with payment required in advance.

No ad hoc or hourly rate applies beyond your plan quota. If you use your full allocation before the end of your 3-month term, you can take out a new subscription, this starts a fresh 3-month term from that date.

How Your Hours Work

  • Your hours are yours to use flexibly across the 3-month term, however and whenever suits you.

  • There is no set session length or schedule requirement.

  • Time is tracked and deducted in 10-minute increments.

  • Sessions can be delivered via Zoom, in-person, phone, email, or text.

  • A reminder will be sent when you have approximately 1 hour of your quota remaining.

  • Unused time at the end of your 3-month term is not carried over, each new term starts fresh.

Payment & Renewal

  • Payment is required in advance of each 3-month term.

  • Subscriptions automatically renew unless you cancel before the next due date.

  • No refunds are issued if you cancel part-way through a term.

  • Payment is by direct credit to a designated NZ bank account. Automatic payment is preferred for renewals.

  • Your first invoice payment confirms your acceptance of these Terms and Conditions.

Example: If your subscription starts on 5 April, your next payment is due by 5 July.
Invoices are issued in advance. If payment is not received within 3 days of the invoice due date, your subscription and access to all related services will be suspended.

Subscriber Benefits

While your subscription is current, you receive:

  • 20% discount on all current packaged, set-price offerings. This includes workshops, surveys, team training and upskilling courses, brand audits, and special project assignments.

  • Free access to a range of downloadable templates, management tools, and resources, delivered by email from time to time.

  • Priority access to project-based or full advisory engagements. These require a separate agreement and begin when payment is received. Any unused subscription time will be credited to the new arrangement.

  • Access, through your advisor, to the collective resource of expertise and experience across the Prime Strategies Group network, shared and applied on your behalf as needed.

Confidentiality & Privacy

  • Everything you share is treated in strict confidence.

  • Your information is never shared with third parties without your permission.

  • Sessions may only be recorded with your prior approval.

Communication & Marketing

  • Tips, articles, and service updates will be sent to your email from time to time.

  • By subscribing, you agree to receive these communications. You can unsubscribe in writing at any time.

General

  • These terms are included in the onboarding email sent with your first invoice.

  • Subscriber numbers may be limited from time to time to protect the quality of service for existing subscribers.

  • Pricing is subject to change. Any changes will be communicated in advance.